If the person that is picking up the Smart Card is on the list of authorized users for electronic banking, it is required to bring an identification document and the stamp of the firm.

If the person is not on the list of authorized users for electronic banking, it is required to bring an identification document and authorization. The authorization needs to be verified with the stamp of the firm and signed by a legal representative. It must contain the name and surname of the person, the type and serial number of the document to be used for identification, as well as the scope of authorization.

The same requirements are valid for unblocking of Smart Cards.